🇺🇸How to transfer a conversation to human

So AI stops responding

How to transfer a conversation to human (so AI stops responding)

Go to www.recado.co

1. Click "Search by user name or phone..."

Initiate the conversation search by entering the user's name or phone number.

Click 'Search by user name or phone...'

2. Find your user by searching for their name / number

Enter the specific user's name, in this case, "arya", to locate the conversation.

Find your user by searching for their name / number

3. Click on the summary to open the Conversation Details

Select the conversation you want to transfer by clicking on it.

Click on the summary to open the Conversation Details

4. Click "AI Auto-Reply" to turn it off

Disable the AI auto-reply feature to transfer the conversation to a human agent.

Click 'AI Auto-Reply' to turn it off

Learn how to transfer a conversation from AI to a human agent on Recado by searching for a specific user, selecting the conversation, and disabling the AI auto-reply feature.